Right to choose (England)

Welcome to our Right to Choose home

If you/your child are referred by your GP for specialist treatment, such as an attention deficit hyperactivity disorder (ADHD) or autism assessment, you/your child have the legal right to choose which provider oversees your care, as long as you/your child are a registered NHS patient in England.

I want an online assessment

Check your/your child's suitability and complete the self-report form(s)

Get started

I’m a GP

Refer your patient to our service using our digital process

Get started
Choose ProblemShared through your GP
NHS

Wait list information

  • Current wait list

    • Our wait list for new referrals is currently between 30-44 weeks (7-11 months).
    • This is for new referrals and referrals received after 22/11/24. If your GP submitted your referral before this date, we will contact you in due course.
    • Our customer service team cannot tell you where you are on the wait list, so we kindly ask that you wait to be contacted.

  • Joining the wait list

    Please remember you will only be added to our wait list once all of the following steps have been completed:

    • ProblemShared receives your GP referral.
    • You/your child completes intake information and risk screening questions before uploading ID and proof of address.
    • You/your child (and informant/school) completes all pre-assessment questionnaires.
    • You/your child receives a notification on your dashboard letting you know that you are ‘assessment-ready’ and are added to our wait list.

  • Further support

    The UK has seen a dramatic rise in the number of people seeking ADHD and autism assessments under the NHS Right to Choose scheme, which has led to growing wait lists. As a result, patients are having to wait longer than we would like for assessments (and ADHD medication if applicable).  

    We are actively recruiting year-round to onboard new ADHD and autism assessors, medication prescribers and non-clinical employees, and we are introducing new technology to speed up processes to help reduce our wait lists.  

    We are working tirelessly to bring down our wait lists to our ambition of 12-24 weeks. Thank you for both considering us as a partner to support your/your family’s journey, and for your continued patience.  

    Please visit our FAQs page to help address common queries.

What Right to Choose services do ProblemShared provide?

For adults aged 18+

Autism service

Online autism assessments facilitated by our expert clinicians.

If you receive a positive diagnosis, you can access our psychoeducation sessions to deepen your understanding of it.

Check your suitability

ADHD service

Online ADHD assessments facilitated by our expert clinicians.

If you receive a positive diagnosis, you can access our psychoeducation sessions to deepen your understanding of it.

If your GP has accepted shared care, we can prescribe ADHD medication where appropriate (only available following a Right to Choose ADHD assessment through us).

Check your suitability

For children aged 7-17

Autism service

Online autism assessments facilitated by our expert clinicians. 
‍
Following a positive diagnosis, you can access our psychoeducation sessions for parents and guardians to receive ongoing support. 

Check your suitability

ADHD service

If you’re interested in our Right to Choose ADHD service for children, please let us know and we’ll keep you updated.

Register your interest

How Right to Choose works with us

If you are seeking an assessment with us, follow these steps:

  • 1

    Complete self-report form(s)

    • Complete the self-report form(s) for your/your child’s suspected condition.
    Get your self-report form(s) >
  • 2

    Send the self-report form(s) to your GP

    • Email your/your child’s completed self-report form(s) to your GP.
    • In the email, ask your GP to refer you/your child to ProblemShared. You can attach our pre-written GP letter to the email if you prefer.
    Find your nearest GP >
  • 3

    Wait for your GP to make the referral

    • Your GP will refer you/your child to our service through our digital process.
    • You’ll get an email to notify you once the referral has been made.
  • 4

    Provide your enrolment information

    • We’ll ask you for some important enrolment information.
    • Your/your child’s referral will be reviewed by our clinical team.
  • 5

    Look out for a confirmation email

    • If our online service is suitable for your situation, your/your child’s referral will be approved.
    • You’ll get an email informing you of next steps.
  • 6

    You are deemed “assessment-ready”

    • Only after completing each of these steps will you/your child be added to our wait list for an assessment.
    • This ensures that, by the time you join the wait list, we have all the necessary information to proceed with a thorough and effective assessment.
Video GuidE

Watch how
Right to Choose
works with us

Why choose ProblemShared?

  • We’re leading the way

    • Our assessments are strength-based and person-centred.
    • We’re the only provider to offer a neurodevelopmental service that includes post-diagnostic care.
    • Our unique psychoeducation groups are a space for you and your family to better understand your diagnosis and receive ongoing support.
    • Our highly trained, accredited clinicians can prescribe medication where appropriate.
    • We’re fully online, meaning you can access our service from the comfort of your home.

  • We’re trusted by

    • NHS Devon
    • NHS Norfolk and Waveney
    • NHS Coventry and Warwickshire Partnership
    • NHS Isle of Wight
    • NHS Rotherham Doncaster and South Humber
    • + many more

  • We’re regulated

    ProblemShared is regulated by the CQC, meaning we are held to the highest standards of care.

    We are a fully qualified NHS provider, and are committed to excellence across our entire service.

  • Our clinicians are certified experts

    Our neurodevelopmental team include occupational therapists, speech and language therapists, nurses, clinical psychologists and a psychiatrist.

    They are all highly qualified, accredited by their relevant professional bodies, and follow the codes of conduct drawn from National Institute for Health and Care Excellence (NICE) guidelines.

What is NHS Right to Choose?

If you/your child are a registered NHS patient in England and are referred by your GP for specialist treatment, such as a neurodevelopmental assessment, you/your child have the legal right to choose an appropriate healthcare provider. This is known as your Right to Choose.


It means you/your child can decide which organisation will oversee your care, as long as this organisation is located in England and fully qualified. Right to Choose allows the NHS to better manage its wait lists and for you/your child to access support faster.

Read more on the NHS website.

Further support

If you have any specific questions or concerns, you can email us at: help@problemshared.net

Send an email

Here’s what our clients have to say

Trustpilot

Frequently asked questions

How can I/my child be referred under Right to Choose?
Who is eligible under Right to Choose?
What should I do if my GP will not refer me/my child under Right to Choose?
Does Right to Choose cover Scotland, Wales and Northern Ireland?
Is ProblemShared an eligible Right to Choose provider?
How long is your Right to Choose wait list?
How will I know if ProblemShared have received my/my child's referral and if the application has been successful?
What happens after my/my child's assessment?
Does Right to Choose cover other issues, such as support with eating disorders or depression?
Following a diagnosis of ADHD, are you able to prescribe medication through Right to Choose?
What if I/my child do not receive a diagnosis from ProblemShared, what are the next steps? Will I have to pay?
I am having problems downloading my/my child's forms, what should I do?
Can I self-refer under Right to Choose?
If I/my child are already on a wait list for an NHS assessment, can I/my child request a Right to Choose referral and be seen sooner?
Do I have to wait for my/my child's Integrated Care Board (ICB) to agree to have a Right to Choose assessment?
Can I/my child access an assessment through Right to Choose if I/my child have already been assessed for the same neurodevelopmental condition? (For example, if I/my child want a second opinion?)
I/my child have an existing neurodevelopmental diagnosis. Can I/my child access an assessment through Right to Choose for a different neurodevelopmental condition?
How do I access ADHD medication through Right to Choose?
Will Right to Choose cover the cost of the medication?
Can I/my child access post-diagnostic support under Right to Choose if I/my child have an existing diagnosis from elsewhere?
Can I/my child receive psychoeducation or talk therapy with ProblemShared through Right to Choose?
Can I/my child come to you just for psychoeducation under Right to Choose?
What happens in the psychoeducation group sessions?
I have another question about Right to Choose. How can I speak to someone?
Have you received my/my child's referral from my GP yet?
I am 16 years old. Do my parents have to be present, or part of my assessment process?
I want to file a complaint about the Right to Choose service, what is your complaints process?
I have seen the word 'informant' used on your website, what does this mean?
Can I/my child come to you just for medication under Right to Choose?
While waiting for an assessment I/my child have changed GP. My/their new GP accepts shared care. If medication was recommended after a positive diagnosis, would I/my child then be able to have this amended on my/their records and referral too?
Where do I send my completed self-report form?
I don't want my/my child's assessment report to be sent to my GP. Is this an option?
If I/my child have changed GP since receiving a diagnosis, do I/my child need a new referral before starting post-diagnostic support (including psychoeducation sessions and/or ADHD medication, where appropriate)?
How can my/my child's GP be assured that your Right to Choose digital referral process is safe and secure to use?
Do you consider how co-occurring conditions and masking can affect the way autism presents in a person, hence ensuring that your autism assessments are accurate?
I am a GP. Can I refer my patient for an assessment through Right to Choose if they have an existing NHS diagnosis for the same neurodevelopmental condition?
Why aren't ProblemShared offering ADHD assessments for children and young people through Right to Choose?
Why don't you accept referrals by email to your Right to Choose service?
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