Accessing emergency support

Our services are not suitable to help in a mental health emergency.

If you or any other person are experiencing a mental health crisis, please seek assistance from the emergency resources below. They will be able to help identify the best course of action and get you the support you need immediately.

Accessing emergency support

Emergency mental health services

You’re not alone

If you need immediate medical advice, NHS 111 is available 24 hours a day. If you require emergency or specialist support, please call the appropriate number listed below.

Emergency

Call 999

UK Emergency Service

  • If you are concerned about an immediate risk of harm – either to yourself or someone else – then call 999 immediately.

Emergency

A&E Department

Local Emergency Service

  • If you feel unsafe and need immediate help, go to your nearest hospital with an Accident and Emergency (A&E) department. The on-call local psychiatric team will be able to help you and are always available.

GP Assistance

Emergency GP appointment

Local healthcare

  • If you need help but can wait until the next day, then you should contact your GP who should be the first point of contact. They will direct you to the most appropriate NHS service for you.

Crisis

Samaritans

  • Call: 08457 90 90 90

  • Email: jo@samaritans.org

  • If you are experiencing feelings of distress, despair, or suicidal ideation, please contact the Samaritans for confidential, non-judgmental support. If you are concerned about an immediate risk of harm – either to yourself or someone else – then call 999 immediately.

Crisis

Evening help

  • Call: 0300 304 7000

  • Evening Help offers emotional and mental health care support for all ages between the hours of 6pm and 11pm every day.

Crisis

Young Minds

  • Call: 0300 304 7000

  • Young Minds offer information and advice to anyone with concerns about the mental health of a child or young person under the age of 25.

When to seek emergency support

If you are in a state of crisis, if you feel that you can no longer cope, or that you are a risk to yourself or others, you must seek immediate expert assessment and support.

Steps to take

  • If you have access to a Crisis Line number, given to you by a health professional, please call it.

  • If you are already receiving support from NHS mental health services, you should follow your care plan. Your plan will include details of who you should contact in a crisis.

  • If you can’t find your care plan, please contact your community mental health team and ask for your care coordinator. If you do not have a care plan, please call your local crisis support services.

Steps to take