Partnering with ProblemShared
We are proud to collaborate with private healthcare insurers and providers to make high-quality mind health services more accessible to your members.
We offer assessments for autism, attention deficit hyperactivity disorder (ADHD), and specific learning difficulties, as well as post-diagnostic care and talk therapy.
Our partnership model is designed to provide your members with quick and convenient access to high-quality, specialised mental health and neurodevelopmental support.
About our service
We provide exceptional mind health support that meets the needs of both organisations and clients, including:
Post-diagnostic support
Psychoeducation groups
ADHD medication pathway
Education Navigation support
Expert neurodevelopmental talk therapy services
Talk therapy services
Connecting people to personalised care
With a community of accredited therapists offering support in over 30 languages, and access to consultant psychiatrists, our team is equipped to address a wide range of mental health needs.
Our expert mental health assessors design personalised support plans using psychological measures and clinical interviews.
Clients can access guided self-help, low-intensity therapy like counselling, or specialised therapies such as CBT, ACT, or EMDR - all directed by National Institute for Health and Care Excellence (NICE) and evidence-based best practice.
Why partner with ProblemShared?
We know the journey to getting an assessment can be long and stressful. That’s why we’re committed to making the whole process as positive and affirming as possible.
Reducing wait times and expanding access
Our service aims to give your members or clients and their families faster and more convenient access to the neurodevelopmental assessments and mind health support they need, without lengthy wait times.
Neuroinclusive, human-centered support
Many of our clinicians bring their own lived experience with neurodiversity to their work, offering genuine understanding alongside professional expertise. More than 30 languages are represented across our team of talk therapists, ensuring inclusive, supportive care for every client.
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Cultivating collaboration
Dedicated members of our operations team are available to meet with you regularly, ensuring smooth communication and tailored solutions for your unique partnership with ProblemShared.
Providing actionable insights
Our data-driven approach includes custom reporting and real-time tracking, offering you valuable insights into outcomes and trends. We share dashboards showing sessions completed, referrals, and feedback, and provide you with individualised annual reports.
Ensuring quality care
We provide mind health support that’s safe, effective, evidence-based, and clinically competent to ensure your members and their families feel confident at every stage of their neurodevelopmental or mental health journey.
Who are ProblemShared?
We’re experts in safe, effective care
ProblemShared was founded to provide better access to mind health services over a convenient and secure online platform. Our completely digital service ensures that anyone in the UK with an internet connection can access exceptional mind health support, as long as they meet our clinical suitability criteria.
Our approach is informed by the NHS care model
Our CEO and founder, Nick, is a practising NHS Accident and Emergency doctor. Over time, he has witnessed the rise in untreated mental health cases due to reduced services and long wait lists. This urgent need for more accessible, high-quality support inspired him and his wife Tika to create ProblemShared.
Our decision-making is guided by NHS principles of best practice. Many of our clinicians have led neurodevelopmental services within the NHS and have substantial experience in authoring protocols, conducting assessments, diagnosing, prescribing, and offering post-diagnostic support.
We ensure that our reports and recommendations include the most up-to-date and relevant advice for clients, pointing them towards local resources, community groups, apps, and services, including those from the NHS and trusted charitable organisations.
Leading the way in mind health
Our assessments are strength-based and person-centred.
We’re the only provider to offer a neurodevelopmental service that includes tailored post-diagnostic care.
Our unique psychoeducation group sessions are a space for you and your family to better understand your diagnosis and receive ongoing support.
Our highly trained, accredited clinicians can prescribe medication where appropriate.
We’re fully online, meaning you can access our service from the comfort of your home.
Trusted partners
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We’re regulated
ProblemShared is registered with the
Care Quality Commission (CQC), which means our neurodevelopmental service is regularly monitored, inspected, and held to high standards.
The CQC ensures that healthcare providers like us are delivering safe, effective services, so you can feel confident you're in good hands.
Certified practitioners
Our clinical teams are experienced, registered professionals who belong to professional regulatory bodies. They follow best practice guidelines and a strict code of conduct to ensure you receive high quality support.
Meet our team
Meet our clinical team
Our network of professional, accredited practitioners includes highly experienced clinical psychologists, speech and language therapists, occupational therapists, and other specialists with years of practice in their fields.
Each of them is registered with the appropriate professional bodies, thoroughly vetted by us, and highly trained in delivering effective online assessments. Many of our team members have led NHS teams and bring extensive expertise to their work with us, ensuring the highest standard of care.
What our partners have to say
Find out more
If you are interested in partnering with us, please click the button below and we will arrange a discussion about how we can support you.
Frequently asked questions
Anything you’d like to ask?
We’re here to help you find the right support for you and your family.
What type of clinicians work at ProblemShared?
Our team of clinicians come from many different professional backgrounds and include nurses, occupational therapists, psychiatrists, psychologists, psychotherapists, paediatricians, social workers, speech and language therapists, and specialist teachers.
They are all highly qualified, accredited by their relevant professional bodies, and follow the codes of conduct drawn from the National Institute for Health and Care Excellence (NICE) guidelines and for SpLD, the SpLD Assessment Standards Committee (SASC).
Who regulates ProblemShared?
ProblemShared is registered with the CQC. The CQC monitor and inspect health and social care organisations that provide any regulated activity. As such, ProblemShared's neurodevelopmental service is regulated, monitored and inspected by the CQC.
Our counsellors are all members of regulatory bodies and follow best practice guidelines set by those regulatory bodies. Furthermore, they must adhere to a code of conduct drawn from the requirements of professional psychotherapy bodies.
How does ProblemShared protect my privacy?
We take your data privacy and data security extremely seriously and have in place a robust and comprehensive information governance framework with the aim of ensuring data security and that all personal information is handled correctly. Our Privacy Policy is available to read at the footer of this website.
We are also registered with the Information Commissioner’s Office, an independent regulatory authority set up to safeguard individual's data privacy rights.
Are ProblemShared clinicians licensed and insured?
Yes. ProblemShared bring together a network of UK-registered mind health professionals and have a rigorous accreditation checking policy in place to ensure that all of our practitioners are vetted. We are CQC-registered, and our clinical governance framework is the foundation that ensures that our clients are kept safe. As part of this, we ensure that staff who are employed by us in the provision of a regulated activity receive appropiate support, training and professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
ProblemShared only use psychiatrists and paediatricians who currently hold or have held consultant posts with the NHS. They must be on the General Medical Council (GMC)’s specialist register, and are also fully insured. All helathcare professionals employed by ProblemShared are registered with their prospective regulatory professioanal bodies such as NMC and HCPC and SASC.
We also hold our counsellors to similar account. They must be members of an accredited industry body, have undergone DBS checks, and are all fully insured.
Is the ProblemShared platform secure?
We provide a gold-standard digital platform, are fully GDPR-compliant, committed to data protection, and our IT systems are fully Cyber Essentials accredited (cert. c8c44ea1-273c-48e8-8906-13e3a63fde84). ProblemShared is registered with the ICO, number: ZB567803.
ProblemShared meets the standards of the NHS Data Security and Protection Toolkit (“DSPT”) at: https://www.dsptoolkit.nhs.uk/OrganisationSearch/P6O4T.