ONLINE TALK THERAPY

Provide your clients with the highest quality online care

We support institutions to meet the growing demand for talk therapy. Our community of expert practitioners are available to help reduce increasing wait lists through our unique video conferencing platform.

Provide your clients with the highest quality online care.

Talk therapy services

We provide personalised care to better equip people to take the next step in their mental health or neurodevelopmental journey.

General

We can match individuals and families to an appropriate practitioner for online talk therapy services in over 30 languages.

Students

We work in partnership with universities to offer online therapy by acting as an extension of in-house student support services, by offering students flexible and rapid access to therapy.

Neurodevelopmental

We work in partnership with institutions to deliver talk therapy for individuals who are undergoing their neurodevelopmental assessment journey, and offer support to newly diagnosed individuals, and those navigating their existing conditions.

Meet our practitioners

We’re a community of highly trained online counsellors, psychotherapists, psychologists and psychiatrists ready to help, in the language of your choice, whenever you need.

Our team

We offer talk therapy through a wide range of therapeutic approaches. Enter your requirements in order to match with one of our expert practitioners and book an appointment immediately.

Professional bodies some of our practitioners are accredited through:

What sort of practitioner do I need?

Not sure what the difference is between a counsellor and a psychotherapist? We’re here to help you choose the right practitioner for you.

Counsellor

Counsellors work with clients experiencing a wide range of emotional and psychological difficulties to help them bring about effective change and/or enhance their wellbeing.

Psychologist

Psychologists study and help treat people’s cognitive, emotional, and social processes and behaviours.

Psychotherapists

Psychotherapists use talk therapy to help you manage with general emotional unrest or acute trauma or illness.

Languages 30+

30+ languages to choose from

Our practitioners collectively speak English, Malay, Arabic, Hebrew, Polish, Indonesian, Turkish, Czech, Korean, Romanian, Italian, Afrikaans, Farsi, French, Mandarin, Cantonese, Persian, Dutch, Slovak and many more.

Key partner benefits

  • Team of diverse, quality-led practitioners
  • Over 30+ languages spoken collectively
  • Rapid access and flexible appointment times
  • Competitive and fair pricing
  • Secure video consultation technology, accessible from all smartphones and laptops
  • Robust, tried and tested safeguarding protocols and procedures
  • Dedicated and named account managers for each university to ensure seamless communication, a tailored service and integration
  • Real-time information to track your client’s progress
  • Commitment to continuous improvement of client care
  • CQC & ICO registered and regulated
Key partner benefits

How it works for your clients

Your clients gain more time for additional medical, practical, and financial support with their mind healthcare, while avoiding the usual time and stress that often comes with seeking an assessment.

Below are the steps we take them through:

1

Set-up

Choose to access to our full network of specialist counsellors to support your existing service or hand-pick practitioners by therapeutic modality to fulfil specific requirements

How it Works - Set up
2

Direct

Enrol and match, manage and review student progress through our dashboard with clear data flows and live feedback

How it Works - Direct
3

Empower

Students book appointments and connect to their practitioners via our secure video platform at a time convenient to them and their studies

How it Works - Empower
4

Protect

Collaborative safeguarding and DNA reporting within a gold standard CQC-regulated framework

How it Works - Protect

Our talk therapy is easily accessible, anytime, anywhere

Our talk therapy is easily accessible, anytime, anywhere

Desktop, tablet or mobile, ProblemShared works across all major platforms

Desktop, tablet or mobile - ProblemShared works across all major platforms.
Before my counselling through ProblemShared I had never received any form of therapy and I couldn’t have asked for a better first experience. I am happy to say I have learnt a lot about myself and how I can better cope with the challenges I have faced. Perhaps more importantly, I feel comfortable reaching out for help in the future should I feel I need it.
Student  
University Talk Therapy
My counsellor was a skilled CBT professional who helped equip me with practical exercises to overcome the issues in question. The counselling I received has enabled me to continue with my studies and regain my confidence moving forward.
Student  
University Talk Therapy
Danny is such a good therapist. The first professional I have spoken to that I felt was actually equipped to help me…very approachable and considerate. Would recommend to anyone but especially LGBTQ+ people as I felt welcome, safe and accepted.
Student  
University Talk Therapy
I have multiple diagnoses for mental health – the counsellor understood this and took it into account during my sessions. Accessibility outside normal hours was brilliant. Definitely considered leaving/deferring without the mental support received.
Student  
University Talk Therapy

Frequently asked questions

It's an emergency, what should I do?
What type of clinicians work at ProblemShared?
Is online therapy effective?
What is included in the talk therapy service?
Will I have the same practitioner throughout my time with ProblemShared?
What do I need to do to see a mental health practitioner?
Can you tell me more about the ProblemShared talk therapy practitioners?
What’s the difference between a psychiatrist, psychologist, a counsellor and a coach?
How do I connect with my practitioner?
How do I book my next session?
I am a self-paying client. How much does a session of talk therapy cost?
How do I choose the right practitioner?
Do you offer consultations in different languages?
What if I need to change my session at the last minute?
What if I fail to attend an appointment?
What if I want to change my practitioner?
How soon can I get an appointment?
Can I use my smartphone to attend a session?
My payment link isn't working, what should I do?
How can I make the most of my therapy sessions?
ONLINE TALK THERAPY

Provide your clients with the highest quality online care

We support institutions to meet the growing demand for talk therapy. Our community of expert practitioners are available to help reduce increasing wait lists through our unique video conferencing platform.

Provide your clients with the highest quality online care.
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