Before you/your child can be added to our waitlist for an autism assessment, we ask that you complete some important pre-assessment forms. These forms are essential in providing our clinicians with the information they need to understand your/your child’s unique situation and help us reach an accurate diagnostic outcome.
We understand that this process might feel a bit daunting, so we've created a step-by-step guide to help you navigate it. Below, you'll find everything you need to know to access, complete, and submit your forms through your ProblemShared client dashboard.
Accessing your forms
- Sign in. Start by signing into your ProblemShared client dashboard.
- Get started. Click the “Start” button to go to the pre-assessment forms page.
- Upload I.D. Next, you need to upload two documents: proof of address and photographic identification. Some examples of acceptable documents are featured in drop-down menus.
- Provide informant details. An informant is a person nominated to provide further information to our clinicians that will contribute to your child’s assessment. They should be able to describe any potential signs of a neurodevelopmental condition that your child displayed during their early years, or that they display currently, and how this impacts their functioning. As their parent/caregiver, your child’s informant will likely be you. Please provide the details of your child’s informant.
- Download forms. Click the “Download” button next to each form, which will open the form in a new tab. On the menu bar at the top of your screen, select File > Save As to download a PDF copy of each form onto your computer. There are two forms to complete for a child or young person’s autism assessment, these are the Neurodevelopmental History Questionnaire and the Neurodevelopmental School Feedback Questionnaire.
- Complete forms. Use Adobe Acrobat to open each form, just like you did with your self-report form at the referral stage of your journey with us. At the top of each form, you can see who needs to complete it.
- Upload forms. Once you’re finished filling out each form, you need to upload them back onto your client dashboard so we can access them. Click the “Upload” button next to the correct form, and select the saved file.
Completing your forms
1. Neurodevelopmental History Questionnaire
- Who should complete this form? This form can be completed by you on behalf of your child, or if you are a young person seeking your own assessment, you can complete it yourself.
- What is the purpose of this form? This form allows us to gather details about your/your child's developmental history, and to establish if any other conditions may be contributing to how you/your child present.
- How do I complete this form? Start by providing personal details at the top and work through each of the seven sections, answering the questions as thoroughly as possible.
- How do I upload this form? Once you’re finished, upload the forms back onto your client dashboard.
2. Neurodevelopmental School Feedback Questionnaire
- Who should complete this form? This form needs to be completed by your child’s school or college, specifically by a teacher or SENCO who knows your child well. You can email a copy of the downloaded form to the school’s reception desk, or print out a paper copy and bring it along in person.
- What is the purpose of this form? This form helps us understand how signs of autism may be influencing your/your child's educational experience through specific examples.
- How do I upload the form? Once you’re finished, upload the forms back onto your client dashboard.
Additional tips
- Make sure you’ve got the right tech. Ensure that you have access to a suitable device for completing these forms, such as a laptop or tablet. If you do not have access to a suitable device, it may be possible to fill them out at your child’s school and borrow a school computer. However, this would be reliant on you asking the school and checking that you can log onto your ProblemShared client dashboard successfully, in case there are security issues with firewalls.
- Take your time. There is a lot of information in the forms, and we appreciate that this could seem overwhelming. Consider breaking each form down into smaller sections, and use bullet points instead of long paragraphs if that’s easier.
- Don’t worry about health information. You do not need to have your child’s blood pressure, weight, or height details before the assessment. These can be collected later if necessary.
- Password reset guidance. If you reset the password to your client dashboard but can’t find the email in your inbox, remember to check your spam folder.
- Double-check your forms. You can view each uploaded form on your client dashboard to make sure each one is correct.
Final note
Once you have successfully uploaded your completed pre-assessment forms, you will be deemed ‘assessment ready’ and you/your child will be moved onto our waitlist for an autism assessment.
If you have any questions or need further assistance while completing your/your child’s pre-assessment forms, please don’t hesitate to reach out to a member of our team at help@problemshared.net or by calling 020 3835 4727.
